Privacy notice
Your information deserves care, too.
LAST UPDATED OCTOBER 2026
The Secret Ingredient by Hashini respects your privacy. This notice explains what personal information we collect through this website, why we collect it and how we look after it.
What we collect
When you send an appointment request or contact the practice, we collect the details you choose to give us, such as your name, email address, phone number, preferred location and a short note about what you would like help with. Please do not include medical history, symptoms or Medicare details in the online form. If we need health information, we will ask for it in person or by a safer route.
How we use and share it
We use your details only to reply to you, arrange appointments and provide care. Requests are emailed to the practice and seen only by Hashini and authorised staff. We do not sell your information or use it for advertising, and we do not share it with anyone else unless you agree or the law requires it.
Keeping it, access and corrections
We keep your information only as long as it is needed for the purpose it was given, and for any records we are legally required to keep. You can ask to see or correct the information we hold about you, or ask us to delete an enquiry, by emailing thesecretingredient.hr@gmail.com or calling 0449 910 719. If you have a concern about how we handle your information, please contact us first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Website services
This website is built and hosted with Framer, and form submissions are delivered by email, so some information may be handled by those providers, including on servers outside Australia. We take reasonable steps to keep your information secure.